Shipping & Returns

Returns & Refunds

  • Coffee beans (whole bean and ground) are excluded from refunds and returns. We do not accept returns on coffee. 
  • Returns on merchandise are available within 30 days of purchase. If 30 days have passed since the date of purchase, refunds or exchanges are not available. 
  • We only replace items if they are defective or damaged. 
  • Proof of purchase (receipts) are required for returns. 


  • Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
  • Depending on the respective delivery location, the time it may take for your coffee to reach you may vary.
  • If you do not receive your coffee 3 days after the delivery service indicates it was delivered, please contact us immediately. If we are not contacted within 30 days of the indicated delivery date, we cannot issue a refund or exchange.